Privacy notice

November 7, 2026

This notice covers information you submit through the GroomRelay website. It does not yet cover live calls, because call service is not active through this website.

Information we collect

The inquiry form collects your name, salon name and work email, plus an optional salon website and note. The website also processes technical data needed for security and hosting, which may include your IP address, request details and timestamps. We use a short-lived, hashed IP value to limit repeated form submissions.

How we use information

We use inquiry information to answer your inquiry and assess whether setup may be a fit. We use technical data to secure and host the website and prevent abuse. We do not sell submitted contact details. We may allow service providers needed to host the website and handle correspondence to process information.

Information to leave out

Do not submit payment card details, passwords or sensitive information about your customers through this form.

Your request

To ask us to access, correct or delete information you submitted, email megan@groomrelay.com with “Privacy request” in the subject. You can also use the inquiry form.

Before salon service begins

Further call-handling notice and data-processing terms will be supplied before a salon is activated. This notice covers website inquiries only, not yet live calls.