Pilot terms

November 7, 2026

These terms describe the intended GroomRelay pilot for one US dog-grooming salon. Sending an inquiry does not create a contract or charge you.

What the pilot includes

The pilot is AI inbound call answering based on salon-approved frequently asked questions, collecting appointment requests and sending an email summary. It does not confirm bookings, provide veterinary or emergency services, or provide live human answering. Your salon approves the instructions and decides whether to accept each appointment request.

Plan and billing

The published intended plan is $149 per month, including 100 call minutes and setup. We will confirm phone compatibility and agree on a start date in writing before activation or payment. Monthly billing starts when the service goes live and renews monthly until cancelled before the next renewal.

There is no automatic overage billing. Any additional use requires your approval. We make no guarantee of bookings or revenue.

Cancellation

Cancel before your next renewal to stop future charges. To cancel, email megan@groomrelay.com, reply to your setup correspondence, or use the inquiry form with a cancellation request.

Before activation

Before service is activated or payment is taken, we will confirm compatibility, the start date, caller disclosure and how call data is handled in writing.